A donation outage mid-campaign
A payment provider incident during a fundraising push can quietly stop donations while your site still looks fine. Crowswatch flags the provider issue as it starts, not after the campaign window closes.
When donation systems, websites or communication platforms fail, the impact reaches far beyond downtime. Crowswatch helps nonprofit teams understand provider outages, infrastructure issues and operational risks before they become major disruptions.
Sponsored access for approved nonprofit organisations. We usually respond within a few working days.
The operational gap
Nonprofits often depend heavily on external SaaS providers, payment platforms and cloud services, but rarely have a dedicated operations team watching them. When something upstream breaks, the first signal is often a supporter complaint. Crowswatch helps close that gap.
A payment provider incident during a fundraising push can quietly stop donations while your site still looks fine. Crowswatch flags the provider issue as it starts, not after the campaign window closes.
A DNS change or propagation issue can take down signup and event pages without warning. Crowswatch surfaces domain and DNS drift before supporters hit errors.
DMARC, SPF or MX problems can silently break delivery to your mailing list. Crowswatch watches email-related domain health, not just whether the website responds.
An expired SSL certificate the morning of a major appeal turns supporters away. Crowswatch tracks expiry well ahead of time, so it is a calendar reminder, not an emergency.
A Cloudflare or AWS incident can block access for supporters in one region while everything looks fine to you. Crowswatch pulls provider incidents directly from their own status feeds.
What sponsorship gives your team
Approved organisations receive a sponsored Crowswatch plan: up to 100 monitored services and access to the core Crowswatch monitoring platform, for 12 months.
See provider incidents, APIs, domains and critical services in a single operational view.
Know when external providers have issues before your supporters report them.
Catch SSL, DNS and email-domain problems before a campaign or event depends on them.
Understand which provider is behind a disruption, so you can communicate clearly with supporters.
Give your whole team, and your trustees, the same real-time view of what is happening.
Keep a history of incidents for board, funder and trustee reporting.
Eligibility
We prioritise smaller nonprofit organisations where operational disruption could meaningfully affect fundraising, communications or community services.
How to apply
Send us a few details through the contact form with the nonprofit topic selected. No sales call.
We review eligibility and how monitoring would help your work. We usually respond within a few working days.
Approved organisations receive a sponsored plan: up to 100 monitored services and access to the core Crowswatch monitoring platform, for 12 months, renewable after review.
When you apply, it helps to tell us:
Sponsorship places are limited and reviewed periodically.
We want to help organisations doing meaningful work stay informed when critical services experience issues.
We usually respond within a few working days.